Agentic RMM + PSA for MSPs

Agents that run your IT.
You set the rules.

tandemOPS puts intelligent agents on every layer of your infrastructure — from switch ports to SaaS tenants. Assign a agent to a device, a site or a whole company, teach it what it may decide alone, and let it work while you sleep.

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Read-only demo tenant, no sign-up. Real data, real agents, real UI.

0OSI layers covered

0operational modules

0scripts in the library

0/7agents on shift

Agents · shift loglive

agents ↔ fleet

activity00:00:00

0 tasks today 0% fully autonomous 0 waiting for your OK

Meet the agents

Each agent is trained for one job — and knows every kind of device.

Not scripts on a timer. Agents understand Windows, Linux, macOS, switches, firewalls and hypervisors; they run deterministic tasks, notice what changed, and decide — or ask you — what to do next.

You configure them

Three decisions. Then it's their shift, not yours.

Pick a agent, give it a scope, set the guardrails. Everything below is a real policy the agent will follow — try the options.

Pick a agent

Start from the library or clone one and change its training.

Give it a scope

Per device, per site, or every company you manage. New devices inherit automatically.

Set the guardrails

What it may do alone, when it must ask, and when it must escalate to a human.

Patch Agent

agent policy · v1 · applies in 2 min

VersionedAuditedRollback in one click

All seven layers

One team of agents, from the cable to the cloud tenant.

A system-integration company touches every OSI layer, every day. So does tandemOPS. Click a layer to see which agent owns it and what it can do there.

Everything inside

The whole RMM + PSA toolbox — every module has a agent behind it.

These are the modules live in the product today. Each card says which agent already operates it.

See it work

This is the real interface. Click anything to open the live demo.

Below is a live-updating preview. The button drops you into a read-only tenant of the actual product — same dashboard, same agents, real data flowing.

Dashboard

Acme Logistics · 14 devices

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Built for MSPs

Multi-tenant by design, auditable by default.

Partner → clients → sitesRow-level isolation per tenant; technicians only see what they are assigned.

MFA, passkeys, SSOTOTP, SMS, WebAuthn and SSO policies per partner. Step-up auth on sensitive actions.

Every action loggedAgents and humans write to the same audit log. Access reviews built in.

Open-source coreBuilt on an AGPL open core with a proprietary intelligence layer. Self-host or hosted.

Put your first agent on shift tonight.

Open the demo, look around, then create your partner account and enrol a device. The Patch Agent will have a plan for it by morning.